FAQs

The service fee covers replacement sensors sent every year, the warranty on the sensors, technical assistance, and access to new features as we develop them. The cost is $120 per unit per year.

This is to comply with regulations and ensure the sensors remain accurate and food safe. Just like your inflations/liners, it is imperative to replace the product to keep hygiene as a priority.

We provide the tools to make this a simple job, which takes 3-4 minutes per cluster to install.

The standard threshold is set to pick up clinical and severe sub-clinical cases of mastitis. We have also created an app which gives you the ability to change the threshold, depending on your farming operation and where you are in the season.

We suggest using our app provided, but this can also be done by marking, banding or tail marking.

No, it doesn’t, it alerts you to cows which likely have mastitis so you can assess them.

If a cow has come up at least twice within three milkings, strip to see if she is clinical. If yes, then treat accordingly.

If she is not clinical, do a rapid mastitis/paddle test to see if there is a sub-clinical infection and what quarters it is present in. Determine the strain of infection and/or discuss with your vet to decide the best next steps.

If there is just one sensor in the milk line, it can only measure the combined milk from all the quarters. This means milk from the inflamed quarter will be diluted four times before it reaches the sensor, making it much harder to get an accurate result. QuadSense looks at all four quarters individually and then looks for an abnormality between them, as mastitis typically originates in one quarter.

Yes, it complies with the regulations.

We strongly recommend installing QuadSense in every set of cups to ensure you are accurately checking your whole herd every milking. This lets you get on top of strains which flare up from time to time and to leave self-curable strains to cure on their own.

3 years.