Mastitis Detection Made Easy
Privacy Policy
1. Introduction
Bovonic Limited (“we”, “us”, “our”) respects your privacy. This Policy explains how we collect, use, disclose, and protect personal information when you visit bovonic.com or its regional pages /nz, /au, /uk, and /ie, or otherwise interact with us.
This Policy complies with:
New Zealand Privacy Act 2020
Australia Privacy Act 1988 and Australian Privacy Principles (APPs)
United Kingdom GDPR and Data Protection Act 2018
European Union GDPR (Ireland – Data Protection Commission)
Nothing in this Policy limits your rights under applicable law.
2. Who we are
Controller: Bovonic Limited, a New Zealand company
Contact for privacy matters: privacy@bovonic.com
Site: bovonic.com (nz) and regional directories for /au, /uk, /ie
3. Information we collect
We collect personal information that you provide directly, information automatically collected from your device, and information from third parties where permitted by law.
3.1 Information you provide
Name, email, phone, company, role, and message details submitted through website forms
Enquiries, support requests, feedback, or complaints
3.2 Information collected automatically
IP address, browser type, operating system, pages viewed, referring URLs, and general location derived from IP
Cookies and similar tracking technologies (see section 10)
3.3 Information from third parties
Analytics and advertising partners that provide aggregated or pseudonymised insights
Public or referral sources authorised to share your information
We do not intentionally collect sensitive information or information about children.
The Site is not intended for children under 16 (UK/EU) or 13 (NZ/AU).
4. How we use personal information and legal bases
We use personal information to:
Provide and improve our services and the Site
Communicate with you, respond to enquiries, and provide support
Coordinate with our authorised distributors, resellers, or sales partners where necessary to deliver products or respond to your requests
Send administrative and marketing messages (you can opt out at any time)
Manage security, prevent fraud, and protect our rights
Conduct research and statistical analysis (using anonymised data where possible)
Comply with legal and regulatory obligations
Legal bases for UK/EU users: consent, performance of a contract, legitimate interests (such as improving the Site or marketing to existing customers), and legal obligations. Consent may be withdrawn at any time.
5. Disclosure of personal information
We may disclose personal information to:
Service providers and business partners who help us operate the Site and deliver services, including:
Hosting – Vultr (Sydney data centre)
Tag and analytics – Google Tag Manager, Google Analytics 4
Advertising – Google Ads, Meta Pixel
Security – Google reCAPTCHA, Akismet Spam Protection, Solid Security Pro (SolidWP)
Forms and communications – Brevo (form delivery and email service provider) and WPForms Pro (form collection)
Email and productivity – Microsoft 365 (receives and stores Brevo form emails and leads)
Website content – Elementor Pro
Third-party distributors, suppliers, or sales partners who promote or sell our products or services, where such disclosure is reasonably necessary for customer support, sales, or product delivery
Professional advisers, insurers, auditors, or regulators where required
Law enforcement or authorities as required by law
Another entity in connection with a merger, sale, or business transaction
We only share information to the extent required for these purposes and require all third parties to handle it lawfully and securely.
We may also disclose personal information to trusted third parties where we believe it is reasonably necessary to achieve the purposes described in this Policy.
6. International transfers
Our primary hosting is located in Australia (Vultr Sydney data centre). For users in the UK or EU, this means data may be transferred outside your region. We rely on Standard Contractual Clauses (SCCs) and comparable safeguards to ensure your information remains protected under GDPR standards.
Data handled through Brevo and Microsoft 365 may be processed on servers in Australia, Singapore, or other regions covered by their data-protection frameworks and SCCs.
We may also access or process data in New Zealand or other countries where our team or partners operate.
7. Retention
We retain personal information for as long as necessary for the purposes described in this Policy or as required by law. Contact-form submissions and correspondence are retained while reasonably necessary for business or legal purposes. We periodically review and securely delete or anonymise data that is no longer required.
8. Security
We take reasonable steps to protect personal information from loss, unauthorised access, modification, or disclosure. Measures include encryption in transit, strong password practices, access controls, and restricted staff access. Our Site also uses Solid Security Pro (by SolidWP) to monitor and prevent unauthorised logins or malicious activity. No system is completely secure, and we cannot guarantee absolute protection.
9. Marketing communications
We may send marketing communications about our services if permitted by law or where you have requested them. You can opt out at any time by using the unsubscribe link or contacting privacy@bovonic.com.
10 Cookies and tracking technologies
We use cookies and similar technologies to operate the Site, remember preferences, analyse traffic, and measure advertising effectiveness. We use the WP Consent API to manage consent and cookie preferences.
10.1 Cookie categories
Strictly necessary: required for core functionality and security
Functional: improve usability or personalisation
Analytics: help us understand visitor use – e.g. Google Analytics 4
Marketing: measure and improve advertising – e.g. Google Ads, Meta Pixel
10.2 Region-specific consent
United Kingdom and Ireland: non-essential cookies are not set until you give consent through the cookie banner. You may withdraw consent at any time.
New Zealand and Australia: we display a cookie notification bar (implied consent). You can control cookies through your browser or Site settings.
10.3 Tools we use
Google Tag Manager, Google Analytics 4, Google Ads, Meta Pixel, Google reCAPTCHA, WPForms Pro, Brevo, Elementor Pro, Akismet Spam Protection, Monday.com (email delivery and storage), and Solid Security Pro (SolidWP).
10.4 Managing cookies
Use the Site’s cookie banner or settings link to update your choices.
Adjust browser settings to block or delete cookies (may affect functionality).
UK and EU users can withdraw consent at any time using the banner.
11. Cookie Table
| Cookie / Tool | Purpose | Type / Category | Typical Duration | Provider / Notes |
|---|---|---|---|---|
| _ga, ga* | Distinguish users for analytics | Analytics | 13 months | Google Analytics 4 |
| _gid | Track pageviews | Analytics | 24 hours | Google Analytics 4 |
| gat_gtag_UA* | Throttle analytics requests | Functional | 1 minute | Google Analytics 4 |
| _fbp | Measure advertising effectiveness | Marketing | 3 months | Meta Pixel |
| fr | Ad delivery and retargeting | Marketing | 3 months | Meta |
| _gcl_au | Store ad conversion data | Marketing | 3 months | Google Ads |
| _GRECAPTCHA | Prevent spam and abuse | Strictly Necessary | 6 months | Google reCAPTCHA |
| wpforms_* | Manage contact form submissions | Functional | Session / 1 year | WP Forms Pro |
| Brevo cookies | Support form and email submission functions | Functional / Necessary | Session | Brevo (form and email processor) |
| ak_bmsc, bm_sv | Detect and filter spam | Security / Functional | 2 hours – 2 days | Akismet Spam Protection |
| elementor | Maintain website layout state | Functional | Persistent | Elementor Pro |
| Solid Security Pro | Detect and block malicious activity; log IPs for security | Strictly Necessary / Security | 7–30 days | SolidWP |
| Microsoft 365 session cookies | Secure email and document access | Strictly Necessary | Session | Microsoft 365 |
| cookie_consent_status | Record user consent | Strictly Necessary | 12 months | WP Consent API |
12. Your privacy rights
Your rights depend on your location.
New Zealand: Access and request correction of your readily retrievable personal information under the Privacy Act 2020.
Australia: Access and correction rights under the Privacy Act 1988 and APPs; you may also complain about our handling of your personal information.
United Kingdom and Ireland: Under UK/EU GDPR you may have rights to access, rectify, erase, restrict, or object to processing, and to request data portability. Consent can be withdrawn at any time.
13. How to exercise your rights
To make a privacy request or enquiry, contact privacy@bovonic.com. We may need to verify your identity before acting on your request. If we cannot fulfil a request, we will explain why.
14. Third-party sites and services
Our Site may contain links to third-party websites or services. Their privacy practices are not covered by this Policy. We recommend reviewing their privacy statements before providing personal information.
15. Complaints and regulators
If you have concerns about how we handle personal information, please contact privacy@bovonic.com first.
You may also contact your regional privacy regulator:
New Zealand: Office of the Privacy Commissioner – privacy.org.nz
Australia: Office of the Australian Information Commissioner (OAIC) – oaic.gov.au
United Kingdom: Information Commissioner’s Office (ICO) – ico.org.uk
Ireland: Data Protection Commission (DPC) – dataprotection.ie
16. Changes to this Policy
We may update this Policy periodically by posting a new version on our Site. Changes take effect when published.
17. Contact us
Privacy Contact: privacy@bovonic.com
Business hours: Monday to Friday